Privacy Policy



CHECK IN POLICY

• The primary guest must be at least 18yr of age to able to check into the hotel or resort.

• The usual standard check in time 11am . four lakes tries to ensure that you can check in any time after that till your reservation is valid.

• Its is mandatory for all guests to present valid photo identification at the time of check in .according to govt regulations,a valid photo id has to be carried by every person above the age of 18 staying at the hotel or rooms. The identification proofs accepted are aadhar card , driving license, votar id card , and passport. Note that pan card is not acceptable. Without original copy of a valid id , you will not be allowed to check in.

• Four lakes will not be liable for compensation beyond your online booking payment.

• Unless specifically intimated four lakes shall not be held liable to refund the booking amount.

Early check in check out

• Early check in : the standard check in time in hotel is 11am unless mentioned or inform front desk.

• Early check in is subject to availability.extra charges will usually apply as per company policy.

• Late check out : the standard check out time 11am unless mentioned otherwise inform front desk.

• Late check out is subject to availability and cannot be confirmed eith the hotel in adavnace. Extra charges will usually apply as per company policy.

• Complimentary breakfast will not be available to you for the day of early check in.

Booking extension policy

Any extension of stay at the hotel is subject to availability of the rooms at the curret ongoing rate and not the rate at which th original booking was made.

lOng stay bookings

for bookings of more than 7 nights you have to settle all outstanding payments on a weekly basis.further accommodation is subject to settlement of the outstanding amount.

Triple occupancy policy

Hotels allow triple occupancy by providing an extra mattress for the third person for extra fee. How ever no extra bed is usually provided .

Visitors policy

• You should check with the hotel for visitors policy

• Visiters are generally allowed to meet guests in the guest rooms during the day except if there is an emergency with four lakes staff or employ.

• Visitors are not allowed to saty overnight

• The front desk requires all visitors to present a government approved photo identify prior to accessing guest rooms.

Child policy

• Stay of 1 child up to 5yr of age is complementary without the use of an extra mattress.

• Breakfast charge may be applicable for the child.

Smoking , drungs and alcohol

• Smoking is prohibited in fourlakes comman area like pool , banquet hall , restaurant .

• Hotels provide smoking area in their premisess or guest rooms so its is prudent to check with the front desk or any of four lakes staff.

• Anyone found using or under the influence of illegal drungs or substance classified under the narcotic drungs and psychotropic substances act 1985 will be reported to the police and asked to leave the hotekl. Any evidence or suspicion of drungs use at the hotel will also be reported immediately to the police.

• Drinking alcohol is prohibited in all public areas including in the hotels lobby , front desk area,hallways, pool,and parking area , garden areas of four lakes . please contact hotel front desk regarding consumption of alcoholic beverages within rooms without disturbing the discipline of the hotel or other guest.

Safety and security

• For your own safety,please follow fire safety and emergency response procedures as directed by hotel staff

• Hotel are not liable for lost,misplaced,damged, or stolen valuables .

• Candles,incense, essentials oils,are prohibited .these items and activities will be treated as smoking, a fne accessed and the guest may be evicted with no refunds.a 10000 cleaning fee will be charged to any guest who violates this policy.

DAMAGE POLICY

GUEST ROOM FOUND WITH WASTE SCATTERED AROUND,IN COMPLETE DIORDER ,OR TRASHED WILL BE SUBJECT TO A FEE FROM 10000 TO 150000 AS MAINTANCE DEEP CLEANING FEE, ADMISTRATION FEE OR THIRD PARTY FES IN ADDICTION CHARGES.

DAMAGE TO ROOM : DAMGED TO ROOMS ,FIXTURES , FURNISHING AND EQUIPMENT INCLUDING THE REMOVAL OF ELECTRONIC , EQUIPMENT , TOWELS,ARTWORK ETC. WILL BE CHARGED 150% FULL AND NEW REPLACMENT VALUE PLUS ANY SHIPPING,HANDLING AND INCIDENTAL CHARGES.ANY DEMAGES TO HOTEL PROPERTY,WHEATHER ACCIDENTAL OR WILLFUL,IS THE RESPONCIBILITY OF THE REGISTERED GUEST FOR EACH PARTICULAR ROOM.ANY COSTS ASSOCIATED WITH REPAIRS OR REPLACMENT WILL BE CHARGED TO THE CRADIT CARD ,CASH ,DABIT CARD OF THE REGISTERED GUEST. IN EXTREME CASES,CRIMINAL CHARGES WILL BE PURSUED.

DAMAGE MATTRESSES AND BEDDING : DAMAGE TO MATTRESSES AND LINEN INCLUDING TOWELS,MATTRESS ,BEDSHEETS,BLANKETS ETC RESULTING FROM THE USE OF BODY OILS ,MAKEUP,SHOES POLISH ETC WILL RESULT IN A CHARGE FOR THE SPECIAL CLEANING REPAIR OR REPLACMENT OF THE DEMAGED ARTICLE.

The safety of our guest , staff,and this facility is extremely important to us.except for refrigerstor units that the hotel provides , prepration of food in guest room by any type of cooking appliances is prohibited.a minimum fee of 150000-20000 will be charged for cooking in room .barbeque grill,rice cookers,heater,open flams, burner,open fires fireworks etc are not allowed anywhere on hotel property.all these items will immediately be removed by staff.

THE MANGMENT RESERVES THE RIGHTS TO ADD OR ALTER OR AMED ANY OF THE ABOVE POLICY TERMS & CONDITIONS AND RULES AT ANY POINT OF TIME WITHOUT PRIOR NOTICE.
 
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